a) Purpose and scope of collection
The main data collection on the website includes: full name, email, phone, customer address in the contact section. This is the information that we need members to provide when sending information through advice or want to buy products and let us contact confirm with customers on the website to ensure the rights of consumers. use.
Members will be solely responsible for the security and storage of all activities using the service under the information they provide and their email. In addition, members are responsible for promptly informing our website about acts of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties for remedies. decided accordingly.
b) Scope of information use
We use the membership information provided to:
- Contact to confirm orders and deliver goods to members when receiving requests from members;
- Provide information about the product to customers if requested from customers;
- Send marketing emails, promotions about the goods we sell;
- Send notifications about activities on the website
- Contact and deal with users in special cases;
- Do not use personal information of users outside the purpose of confirmation and contact related to the transaction
- At the request of a judicial agency, including: Procuracy, court, police investigation agency related to certain law-breaking acts of customers.
c) Time for information storage
Personal data of members will be stored until the request of the administrator to cancel. Remaining in any case member personal information will be kept confidential on our server.
d) People or organizations may have access to that information
Subjects have access to customers' personal information in one of the following cases:
- Employees of the company
- Partners signed a contract to perform part of the Company's services. These partners will receive information according to the contract agreement (maybe part or all of the information under the contract) to support users to use the services provided by the Company.
d) Address of the information collection and management unit, including ways of contact so that consumers can ask about personal information collection and processing activities related to themselves
Ung Cuong One Member Company Limited
Address: 487B Nguyen Dinh Chieu, Ward 2, District 3, Ho Chi Minh City
Email: email@example.com - firstname.lastname@example.org
Hotline: (028) 38 336 777 - (028) 38 301 117
e) Methods and tools for consumers to access and correct their personal data on the e-commerce system of the information collection unit.
Members have the right to check, update, adjust or cancel your personal information by contacting the website administrator to do this.
Members have the right to submit complaints about the content security information, please contact the website's management. When receiving these feedbacks, we will confirm the information, in the case that the members reflect, depending on the extent, we will take timely measures.
f) The mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purposes or the notified scope.
Any dispute arising between the Company and the User will be settled on a negotiated basis. If the agreement is not reached as expected, either party has the right to bring the case to the competent People's Court for settlement.
When it cannot be settled through negotiation and mediation as above, the aggrieved party shall gather a set of evidences such as email, text, etc. and contact the Company. The company will contact the complainant again to resolve it.
If the case goes beyond its authority, the Company will suggest transferring the case to the competent authorities. In this case, the Company still coordinate to support to best protect the aggrieved party.
Do not use, not transfer, provide or disclose to any third party about the member's personal information without consent from the member.
In the event that an information server is attacked by a hacker resulting in the loss of member's personal data, we will be responsible for reporting the incident to the investigating authorities for timely processing and notifying the member. tablets known.
Absolutely confidential all information of members' online transactions, including invoice information, digital vouchers
The management requires individuals to sign up / purchase must provide all relevant personal information such as: Full name, contact address, email, phone, ...., and are responsible for legality of the above information. The management board is not responsible for nor does it resolve any complaint related to the member's benefits if it considers that the personal information of that member provided when the initial registration is incorrect.